Compliance TextingSupervised financial texting with a funded archive lifecycle.
Compliance Texting brings approved messaging, pre-send compliance checks, supervisory review, access controls, and durable records into one firm-controlled workspace. Archiving begins only when a firm activates and uses Compliance Texting; the platform does not reach backward into personal phones or other messaging apps.
Before sending
Green, yellow, and red policy checks warn, require review, or block risky content before it leaves the advisor workspace.
During service
Messages, attachments, delivery events, approvals, opt-outs, and supervisory actions remain attributable and searchable by the firm.
When an advisor leaves
Access and sessions are revoked without deleting the firm’s message history. The firm selects continued archive service, prepaid retention, or a verified custody transfer.
Archive pricing disclosed up front
The active advisor subscription includes archive service while the advisor is licensed. When active service ends, the firm—not the former advisor—remains responsible for choosing and funding an archive path.
Includes up to five former advisors and 50 GB.
Applied after the five included archive-only advisors.
Applied above the firm’s included archive allowance.
- Prepaid retention: $150 per advisor per remaining retention year, with a four-year minimum.
- Legal hold: $100 per matter per month after the ordinary retention period ends.
- Standard complete export: included. Assisted or custom exports are $250–$750 based on scope.
No unpaid perpetual hosting. A terminating firm must continue Archive Vault, prepay the remaining retention term, or complete a verified transfer to another qualified custodian. Records are not immediately deleted merely because an advisor leaves or a subscription is canceled.
These are planned launch prices in U.S. dollars, before applicable taxes. The signed order form controls final allowances and pricing. The firm’s approved retention policy and applicable law control how long particular records remain preserved.
Frequently asked questions
Who owns the archive after an advisor leaves?
The firm retains custody and administrative access. The former advisor’s login and active sessions are revoked, but firm records are not deleted.
Can the firm cancel without paying forever?
Yes. It can prepay the remaining retention term or transfer a complete archive package to another qualified custodian. Once the transfer is verified and any contractual transition period ends, Compliance Texting can remove its copy when legally permitted.
What is included in a complete export?
Message content, attachments, participants, timestamps, delivery and opt-out events, compliance evaluations, approvals, overrides, supervisory actions, audit events, an index, and integrity hashes.
What happens if an invoice is not paid?
User access may be suspended, but records subject to an active retention period or legal hold are not automatically destroyed. Prepaid retention funding and the customer agreement govern continued custody, transfer, collection, and eventual deletion.
When does the retention clock begin?
It is determined by the firm’s approved policy and applicable record category. It may be based on the last record entry or the end of a fiscal year—not simply the advisor’s departure date.
Does Compliance Texting archive earlier or off-channel messages?
No. Archiving begins with messages sent or received through Compliance Texting after activation. Personal SMS, iMessage, WhatsApp, and other applications are not silently accessed or imported.
Can records be deleted at the end of retention?
Yes, if no legal hold or longer requirement applies. The product should apply a controlled deletion workflow and provide the firm with a destruction certificate.